Business Development Manager

Role Description

As an internally based  Business Development Manager role reporting to the company director, you will be responsible for achieving monthly sales targets through proactive sales activity. The main sales focus will be selling Sugati-CRM, our cutting-edge solution for businesses within the travel sector.

You will strategically prospect for new opportunities through outbound calls, effective use of social media platforms and be engaging with existing customers to establish business opportunities. Targeting senior level decision makers, you will deliver effective demonstrations, both online and in person, and manage the sales process from lead-inception to ongoing client relations.

Hunting for new business is vital in this role and you will need to be hungry to develop your own pipeline and establish relationships with clients. By providing a consultative sale using tailored pitches, a good knowledge of the product and fantastic service you will understand your client’s needs, allowing you to close deals in order to overachieve on your revenue target.

Main Key Responsibilities

  • Driving Sugati-CRM sales through effective, hands-on ownership of the whole sales process
  • Monthly reporting of sales activity and achievements to company directors
  • Working with Director of Marketing to develop and manage an online sales campaign
  • Developing and managing new business prospect database
  • Creating, organising and coordinating of tailored sales proposals
  • Effectively relaying clients’ requirements to project team
  • Preparing sales contracts and related documentation
  • Internal project briefing
  • Driving Sugati-CRM sales and achieving monthly targets through effective, hands-on ownership of the whole sales process
  • liaises with other senior staff to contribute to the development of sales strategies and setting of sales targets;
  • Discusses employer’s or client’s requirements, carries out surveys and analyses customers’ reactions to the product
  • Proactive outbound sales using phone, email, social media, in-person activities
  • Delivery of sales demos
  • Contract administration
  • Online lead generation
  • Compiles and analyses sales figures, prepares proposals for marketing campaigns and promotional activities and undertakes Market research
  • Sales contracts and related documentation
  • Handles new customer accounts;
  • Recruits and trains junior sales staff
  • Produces reports and recommendations concerning marketing and sales strategies for senior management;
  • keeps up to date with products and competitors

Your profile

  • Passionate, supportive team player with an enthusiastic, collaborative approach
  • A confident communicator with a keen interest in the travel sector with a passion for technology
  • Experience of working within a travel company, Ideally you have sold holidays before or at least know the concept of what’s involved in selling a hotel.
  • Presentable and be confident enough to demonstrate the solution to CEOs and C-Level executives.
  • Confident, resilient and self-motivated
  • Target driven and able to work under pressure with a high degree of integrity
  • Quick learner with desire to establish a strong sales pipeline in an innovative market
  • Highly committed, reliable and trustworthy
  • To hit the target numbers, you must be comfortable on the phones and be able to make necessary outbound calls.
  • You will report to a Sales Director and will deliver ambitious target numbers on YoY basis.
  • Sales training will be provided and you are not expected to be technically sufficient.


    • Proven track record in consultative selling and developing and/or managing new accounts

    • A strong negotiator and relationship builder with the ability to overcome objections in a confident, professional manner
    • Resourceful, proactive relationship builder with the ability to close large deals
    • Experience of working in a customer facing role
    • High aptitude for quickly learning the product
    • Worked in a professional team environment
    • Presentation skills
    • Sales experience within the travel sector, especially Tour Operators


    • Experience in Travel or Tech sector

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