Sugati Project Manager

You will report directly to the Head of Project Delivery and assist him and his team in delivering projects to Appssential Customers. As a growing team, you will be expected to manage multiple different tasks and bring a pro-active ‘can do’ attitude to the role.

If you are interested in technology and travel and are excited about being part of a growing team then we want to hear from you. This role will suit someone with previous experience in project delivery. The role works closely with other members of the team to ensure projects are resourced appropriately, that they are delivered to high-quality standards, and followed up and handed over to Customer Success efficiently.

Main Key Responsibilities

    • Documenting briefings given members of the team
    • Adding tasks to the project management tool WRIKE
    • Completing proposals for clients
    • Attending Sugati demonstrations with potential clients
    • Creating written ‘how to’ guides (written and videos)
    • Testing and documenting, against written criteria, whether projects are ready to show to clients
    • Ensuring that there  is relevant and up to date data for demonstrations
    • Liaising with clients, suppliers and other staff.
    • Administration of project resources and activities
    • Assisting with the drafting and production of briefings, reports and presentations
    • Project plans and updates
    • Quality and customer satisfaction relating to project delivery
    • Ensuring projects comply with standard methodologies and processes
    • Development of business processes relating to project delivery
    • Project team resource coordination and utilisation

Key relationships


  • Client lead and project team members
  • Partner project team members


  • Lead Consultant
  • Quality Assurance and Developers

Your profile

  • Positive, resilient and solutions-focused
  • Focused on the provision of high-quality delivery to customers
  • Highly committed, reliable and trustworthy
  • Adaptable and flexible to a wide range of people and situations
  • Resourceful and proactive as a relationship builder
  • Quick learner with desire to progress in field of Project Management
  • Proficient Salesforce user – (Not essential as training will be given)
  • Well organised, with a focus on both effectiveness and efficiency



  • Resource control and allocation
  • Exposure/understanding of a structured project methodology, such as Agile
  • Project governance and project management (a qualification is desirable)
  • Experience of working in a customer facing role
  • Previous Project management experience
  • Experience of working in a customer facing role
  • Excellent time management; strong multi-tasking and organisational skills
  • Exposure/understanding of a structured project methodology, such as Agile would be advantageous
  • Recent graduate or degree in Business or related subject
  • Project management of CRM implementations or development
  • Decision making and initiating action
  • Excellent verbal / written communication skills
  • Designing, organizing and controlling processes and methodologies
  • Resilient, self-motivated, target driven and able to work under pressure with integrity
  • Strong network/relationship builder, able to overcome challenges in a confident, professional manner
  • Passionate, supportive team player with an enthusiastic, collaborative approach


  • Financial management including budget control
  • Contracting and associated legal process
  • Presentation / Training
  • Some experience involved in a data systems project delivery