Now there is a place where all your customer, supplier relations and travel business management needs are integrated into one beautifully simple operating system.
Sugati. First-class software for the travel trade.
Destination Happy.
We’re welcoming
Sugati travel CRM is fully flexible, easy to learn and full of brilliant features.
We’re seamless
Every step of your journey – with customers, colleagues and suppliers – can be managed in one place.
We’re tailor-made
Customise your Sugati CRM to your exact needs, giving you real-time flexibility and control.
We go everywhere
Sugati is already home to tour operators, travel agents and DMCs – from niche trips to high-touch travel – all over the world.
Grow
Enjoy smarter response handling and sales pipeline management with our unique software. Easy contracting, simple negotiating. Reduced overheads… And a happier team.
Engage
Build positive relationships with both customers and suppliers by providing excellent service and smooth experience management – from sales to the destination and home again.
Integrate
Integrate all areas of your travel business in one place with our innovative technology. Efficient processing. Smart reporting. Actionable insights.
Seamless technology for High-Touch Travel.
Sugati’s Travel CRM and DMC software organises every element of your trip in one simple, integrated system.
Customise it to your needs, and control the whole journey: with your customers, your colleagues and your suppliers. Effortless information sharing. All your communications in one place.
Whether you’re a niche operator or a selling high-touch holidays, Sugati makes your travel planning effortless. Helping you grow your business.
Sugati. Destination Happy
Trusted Clients
Some of the clients in Sugati Community.
Our Solution
What is Sugati?
Innovative Travel Technology that understands your needs.
Sugati’s software is specifically designed for travel agents and tour operators. We built it on the world’s best system: Salesforce CRM. Then we adapted it to manage all your business processes in one place: from handling enquiries and building itineraries to managing commissions with suppliers and taking payments. A single, simple solution. Travel technology destined to help you succeed.
Our Process
Easy to implement. Totally bespoke.
First, we work closely with you to create tour booking software totally tailored to your individual needs. Whether you’re a tour operator or a travel agency, Sugati will deliver all your service requirements, simply and efficiently. Then we offer you exciting additional features to create an integrated and totally bespoke service. This is our passion: we constantly create and innovate, so you can take your guests to amazing places.
Our Features
Designed by Travel experts to be future-proof.
We use the Salesforce Platform to give you generic features such as Reporting tool, Task management, Lead, Account and Opportunity management. But then we add our Travel layer so your Sales Agents can manage every step of your customer’s journey: Enquiry, Quoting, Booking and Pre, During and Post Holidays. It’s what makes us unique: Sugati means innovative, friendly, feature-rich Travel software.
Testimonials
Original Travel were delighted to work with Tin and the Sugati team. Our CRM became a pain-free process and helped us build our successful business. Our team has been more productive and entirely glitch-free since adopting Sugati’s CRM system.
Nick Newbury, Original Travel
Sugati’s solution has revolutionised our business processes and increased productivity significantly. We felt we were drowning before, and since the new solution has gone live, bookings have been flying in and the entire team has been buzzing!
Simon Cameron, Lightfoot
We were having issues in converting our clients into loyal and repetitive customers as well as automate our tasks. We needed to implement a technology designed for travel businesses to facilitate our workflow, and Sugati CRM was the solution. Sugati allowed us to automate our invoice production, client as well as supplier follow up, and keep track of leads.
FAMILY TWIST
Magali Déchelette
CEO and Founder