OUR
PROCESS

Mainly used by tour operators and travel agents, Sugati Travel CRM software uses a four-step process to implement our end-to-end CRM solution for your travel business. These phases help us ensure Sugati is tailored to your specific needs and meets your exact requirements. 

CALL

PHASE 1

We arrange a preliminary call with a Sugati expert to discuss your business needs and what you want to get out of your integrated travel CRM software. This is an initial conversation to help us to understand how Sugati Travel CRM can help you to achieve your travel business needs, challenges and goals.  

Phase 2 Sugati Travel CRM - Discovery process

DISCOVERY

PHASE 2

The discovery session is designed to give you a detailed plan. We will explain to you how our online travel CRM platform will work for your business. We spend time with your team to get to know your requirements and processes. We compile a detailed report with our findings and recommendations on how Sugati, our salesforce based travel CRM can work best for your travel business.

Sugati Travel CRM Roadmap

ROAD MAP

PHASE 3

Based on your requirements, we design a long-term, phased Travel CRM solution to meet the individual needs of your travel agency or tour operator. We will agree with you which aspects will be delivered according to budget and priorities.

Phase 4 Sugati Travel end-to-end CRM solution

DELIVERY

PHASE 4

We assign you a dedicated Sugati project manager to ensure the project is successfully delivered on schedule and within budget. We train your team to use our travel CRM system, Salesforce.com and provide ongoing customer support. Our team takes care of any questions and challenges you may have.