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Features

The Sugati solution is travel technology designed for tour operators and travel agents, effortlessly managing your relationships with both customers and suppliers. It’s an integrated, seamless system, bringing together key business features: marketing, sales, suppliers, reporting and contract management. This enables you to manage every element of the travel itinerary through flexible intuitive software, improving your customers’ experience and maximising your profit margin.

FIT/Bespoke Features

CATEGORY/DEPARTMENTMARKETINGSalesSupportFinanceOperations
GENERAL
Field History Tracking
Global Search to find the information you need instantly.
Calendar Functionality
Configurable Automation Rules
Task Management
Internal Chat Functionality
Profile based Data Access Rules
Email Templates
Brand Management
and many more
CUSTOMER MODULE
Customer Communication Preference Management
Multiple Customer Addresses
Customer Travel Preference Management
Client Referral Management
Customer Classification
Customer Account Management
and many more
SUPPLIER MODULE
Supplier Management
Supplier Contact Management
Supplier Payment Scheduling and Tracking
Supplier Documentation Management
Supplier Rate Loading
Supplier Invoice Management
and many more
PAYMENTS
Client Payment
Client Invoicing
Supplier Payments
Exchange Rate Management
Payment Integrations with Multiple Payment Gateway Providers
and many more
ENQUIRY MANAGEMENT
Customisable Holiday Enquiry Page
Qualifying Holiday Enquiries
Web Enquiry Capture and Tracking
 Enquiry Routing and Allocation
Enquiry Pipeline Management
and many more
TRIP PLANNER
Intuitive Trip Planning Tool
Built in Stock Image Integration
Customisable Holiday Components
Content Management
Margin Management
Sales Commission
Agency Commission
Rate Engine
Deposit/Balance Calculation
Integration with Website
and many more
PRESENTATIONS
HTML Itinerary
PDF Itinerary (Landscape/Portrait)
Travel Summary
Vamoos Mobile App
Axus Mobile App
and many more
FORMS
Booking Form
Customer Onboarding Form
Post Holiday Questionnaire

Group Tour Features

CATEGORY/DEPARTMENTMarketingSalesSupportFinanceOperations
GENERAL
Everything from FIT Features Plus
Tour Templates
Tours with multiple fixed departure dates
Integration with Website
Tour Global Search Area
Tour Enquiry Management
Tour Waiting List Management
Tour On Request Management
Tour Internal/External Booking Process
Selling Tours in Multiple Currencies
Pre/Post Holiday Extras
Early Bird Discount
Automated Room Allocation
Tour Financial Calculations
and many more

Seamless technology for High-Touch Travel

Sugati’s Travel CRM and DMC software organises every element of your trip in one simple, integrated system. Customise it to your needs, and control the whole journey: with your customers, your colleagues and your suppliers. Effortless information sharing. All your communications in one place. Whether you’re a niche operator or a selling high-touch travel, Sugati makes your travel planning effortless. Helping you to grow your business.
Sugati. Destination Happy

The Sugati solution is travel technology designed for tour operators and travel agents, effortlessly managing your relationships with both customers and suppliers. It’s an integrated, seamless system, bringing together key business features: marketing, sales, suppliers, reporting and contract management. This enables you to manage every element of the travel itinerary through flexible intuitive software, improving your customers’ experience and maximising your profit margin.

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