Find out what our clients say about us! Read more about how our travel CRM solved our clients’ business problems and helped them to achieve success. 



Simon Cameron
Founder and Managing Director

“With the Sugati Travel CRM solution, there has been 100% increase in client satisfaction since our clients can now make the payments towards the booking online and much more!”

This Salesforce solution for travel agents has revolutionised our business processes and increased productivity significantly. We felt we were drowning before our solution and since the new CRN solution has gone live, bookings have been flying in and the entire team has been buzzing!



“We were having issues in converting our clients into loyal and repetitive customers as well as automate our tasks. We needed to implement a technology designed for travel businesses to facilitate our workflow, and Sugati CRM was the solution. Sugati allowed us to automate our invoice production, client as well as supplier follow up, and keep track of leads.”



Yuki Dennis

“Tin and the team provided our current CRM solution and we have been very happy with the results.”

This travel CRM solution has helped to increase our sales conversion rates whilst reducing our administrative costs. It has enabled the sales team to deliver quotes more quickly and accurately. We have also seen greater customer satisfaction as we are able to provide personalised communication and timely responses on our new technology platform.


Nick Newbury

“Original Travel were delighted to work with Tin and his team at Suagti. Our CRM became a pain-free process and the rudiments of what Tin helped us build still form the core of our successful business. Most importantly, the OT team have been more productive and entirely tech-glitch free since adopting this CRM system. “


Richard Liddle
Managing Director

“Appssential built our bespoke childcare booking system using Salesforce as a platform, gathering system requirements, researching suppliers, and then delivered our KMS project on time. They also supported our new system and were always happy to tailor the software as required, or to offer a solution that works.”


Carolyn Spinks

“We were delighted that Tin and his team were able to create Love Italy’s mobile-friendly site in such a short amount of time and with the minimum of fuss.”

Equally, our requests and demands were dealt with efficiently, it was a pleasure to have our past hurdles overcome so easily. We look forward to working further with the team in the future.

A2A Safaris

Faith Coetzee
General Manager

“Implementing Sugati has revolutionised our travel agency taking us away from Word and Excel and streamlining our systems, also the whole process of training/implementation was very smooth. It took time but the end results speak for themselves. Now the production of our itineraries and other documents look beautiful and professional and they are efficiently created. 
Overall Sugati has improved productivity, eliminated errors, reduced time to create proposals which has increased our competitive edge. The team at Sugati were always willing to talk about a problem that may come up and offer a variety of solutions. They have great people working for them with great follow up attitude. They really take the time to listen and explain and never seem to tire of our many questions. Thanks guys!”