Every festive season gives us a moment to pause, reflect and appreciate the journeys we help create — the remarkable experiences our travellers enjoy, and the partnerships that make them possible. At Sugati, this time of year always inspires us to ask a simple question: how can we bring even more clarity and empowerment to travel supplier payments, a process at the heart of every itinerary you design?

This year, our answer arrives in the form of something powerful — a new capability created to give travel businesses greater confidence, transparency and control. Announced at our Customer Event at the National Gallery, we shared the launch of our partnership with XE.com, a global leader in currency exchange.

Together, we are introducing a seamless way for you to manage travel supplier payments directly within Sugati, supported by XE’s trusted live FX rates. It’s a meaningful upgrade… and a timely gift for the season of giving.

Why Clarity in Travel Supplier Payments Matters More Than Ever

Luxury travel businesses thrive on precision. Every detail matters — from handpicked hotels to curated experiences that feel effortless to the guest. Yet behind the scenes, the financial workflow can be far from straightforward.

Fluctuating exchange rates, slow reconciliations, and hidden losses in the supplier payment process can make margins difficult to measure. We understand how this uncertainty affects planning, profitability, and peace of mind.

So we asked ourselves:

What if travel supplier payments could be as seamless as the journeys you create?

Introducing Direct Supplier Payments Powered by XE

Beginning early next year, Sugati will give you the power to:

Pay suppliers directly through Sugati

All in one place — no switching systems, no broken workflows.

Access XE’s live exchange rates the moment you make a payment

Instant clarity. No surprises.

See real gains and losses on every booking

Sugati automatically calculates FX impact so you can understand your true margin — improving financial reporting, decision-making, and future planning.

Streamline your finance and operations teams

Less manual work. More confidence. More accuracy. More time for creating meaningful travel experiences.

This new supplier payment automation is a reflection of our commitment to transparency, trust and resilience. It brings renewed clarity to one of the most essential processes in your business.

Technology That Connects People, Not Just Numbers

While this is undeniably a data-driven upgrade, its purpose remains deeply human.

It’s about giving your operations team freedom from manual reconciliation.
Giving your finance team the reassurance of accurate, real-time numbers.
Giving your travellers the benefit of a business that flows with elegance and ease.

Because when you run on data you trust, you unlock space to design the unforgettable journeys your clients deserve. That is the power of clarity in travel supplier payments — and the promise behind our partnership with XE.

What Happens Next?

Whether or not you joined us at the Customer Event, we would be delighted to walk you through this new payment capability.

A short demonstration will show you:

• How supplier payments now flow through Sugati

• How XE’s rates appear instantly

• How to view margin clarity at booking level

• How your teams can reduce hours of manual processing

When you’re ready, we’ll introduce you to the XE team so you can begin setting up the necessary payment arrangements.

This is a moment of discovery and empowerment — a step into the new year with greater transparency, stronger operational resilience and renewed confidence in every number that drives your business.

A season of giving indeed… and a powerful way to start the year ahead.