Every Journey, Within Reach.
With the Sugati Mobile App, the journeys you’ve so carefully created are now in your travellers’ hands – wherever their journey takes them.
Now on the App Stores
Our Value · Community
One of Sugati’s brand values is Community. For us, that means strengthening the relationship between travellers and tour operators, and between our clients and us. It is about staying connected and making every journey feel personal.
With that in mind, we’re delighted to announce that the Sugati Mobile App is now available on the app stores.
Over the past few weeks and months, we’ve been demonstrating the app to our customers, listening to their feedback and sharing their excitement. Those conversations have helped shape the finishing touches. Now, it’s ready to put the journeys you’ve so carefully created into your travellers’ hands.
Because a great deal of thought goes into every trip. Your travellers should feel that care when they open their itinerary, wherever their journey takes them.
Watch the Film · 1 Minute
Your Journey, in Your Pocket.
A one-minute look at the Sugati Mobile App and everything your travellers will carry with them: their whole itinerary, live flight updates, documents, payments, trip chat and hand-picked places, even without a signal.
Want to see it with your own itineraries? Request a demo.
For Your Travellers
Your Journeys, in Their Hands.
Every trip in the Sugati Mobile App is organised under four simple tabs: Itinerary, Flights, Stays and Discover. It opens with your own trip summary, so the first thing your travellers read sounds like you – and it stays with them from the countdown to departure until they’re home again.
Sign-In
Signing In Is Simple
Travellers use their surname, booking code and booking reference. No accounts to create, no passwords to forget.
Offline
No Signal? No Problem
Itineraries stay available offline, so travellers can check the day’s plans on safari, at sea or in flight mode.
Documents & Payments
Everything Is to Hand
Travel documents and traveller details in one place, and balances paid securely in the app – not chased across a dozen emails.
Notifications
The Right Message at the Right Moment
Live flight updates the moment a delay or gate change happens, plus a countdown before departure and a reminder the day before. Each one opens straight to the right screen.
Trip Chat
Everyone in One Conversation
Travellers can message their advisor and fellow travellers in one place, without leaving the app.
On the Ground
Help and Local Knowledge, Close By
Emergency contacts organised by destination, and your recommendations in Discover with your insider tips and directions.
After the Trip
The Journey Doesn’t End at Home
Past trips stay in the Sugati app, alongside inspiration for the next one – keeping you close to your travellers between holidays.
From an Operations Perspective
No Double Entries.
(You know how much we hate double entries.)
Build Once
Trip Planner
One place to create the journey
Available Across
The itineraries you build in Sugati’s Trip Planner are available across your Digital Itinerary, PDF Itinerary and now the Sugati Mobile App. One place to create the journey. More ways for your travellers to take it with them.
For Your Team
Your Team Stays in Control.
Everything your travellers see is managed from the new Communication Hub, right on the booking in Sugati. Choose which services and documents appear in the traveller app, then set up your notifications once. Automated messages go out on schedule around each trip’s dates, and your team can send an update whenever plans change. It all lives inside the travel CRM software you already use.
30 Days Before
Countdown & documents
1 Day Before
Pre-departure reminder
Arrival Day
Welcome to your destination
After Return
Welcome home
Example Schedule · Set Once, Runs on Every Trip
More on the Way
And yes, another major Trip Planner update is coming soon. The PDF Itinerary? You guessed it. Big updates are on the way there too!
Coming Soon
Trip Planner
On the Way
PDF Itinerary
Trusted by Travel Businesses
Don’t just take our word for it.
Read what tour operators, travel agents and DMCs say about Sugati on the Salesforce AppExchange.
See the Sugati Mobile App in Action.
We’re excited to share this with you. Even more excited to see it become part of your travellers’ journeys.
Request a DemoThe Sugati Mobile App works with itineraries built in Trip Planner. If you sell group tours and fixed departures, talk to us about what’s coming.
A Note for the Season
Autumn is the season for dreaming up journeys. As the evenings draw in, thoughts turn to winter sun, festive escapes and next year’s great adventure. Here’s to the trips your travellers are planning right now, and to bringing them a little closer.
With Warm Regards
The Sugati Team
Explore related topics: Announcements, CRM Features