ATOL Certificate – how your travel software can help
ATOL is a UK’s financial protection scheme that protects travellers while using a UK ATOL holder travel agency. That ATOL certificate is a guarantee for your clients to be protected. That ensures them that they will not lose money if the health of your travel business becomes critical.
What do you need to include in your ATOL certificate?
The first and last name of all passengers included on the trip as well as the PAX. You have to mention what is protected by the certificate, including dates, flight number, airline, hotels, type of room, etc. The details of the travel agency that they have used to book the trip with, have to be mentioned too. Finally, at the bottom of the certificate, you have to add the details of your ATOL number and the unique reference number of the certificate.
Why is ATOL painful for Travel Agent and how automation help you in that process?
As explained above, ATOL certificates must contain all components that make up the trip and has to be really specific. Even if you have a template to follow it’s really easy to make mistakes. You might have to find every single component in a different place. I could be that you find them from your GDS platform, airline suppliers, client’s details or other databases… Everything takes longer when you have to pull each piece of information manually, mistakes are commonly made, that’s for sure.
With Sugati what we do is really simple! We take pieces of information from the booking level and we populate the data automatically into the certificate for you. It’s really helpful and allows you to gain back crucial time.