Author: Sugati Team

2020 was the year that ripped the travel industry apart. Let 2021 be the year that brings your business, your customers and your suppliers together! With a strong technology platform in Sugati, you will be well equipped to bounce back and blaze through the pent up demands for travel. If you are a cost-conscious, small- and […]

Top 13 reasons why you should be switching over to Sugati Are you taking steps to prepare and adapt for the post-COVID era? Are you looking for smarter ways to run your travel business? Here are 13 reasons to switch to Sugati – the ultimate end-to-end travel management solution, built on Salesforce. We have all the […]

Salesforce regularly reviews its partners’ products on AppExchange to reward hard work and excellence.  We’re delighted to announce that Sugati’s innovation and customer service have earned us ‘crest’ (gold) partnership status with Salesforce. Salesforce places its partners on tiers, starting at ‘base’, then ‘ridge’ (silver), ‘crest’ (gold) and, finally, ‘summit’ (platinum). Less than 10% of […]

Latin Routes has signed up with Sugati Travel CRM Built on the Salesforce platform, Sugati is the ultimate end-to-end travel management solution. From the back office to the front desk, every process happens in one app, instead of across multiple touch-points. Tour operators like Latin Routes are working with Sugati to get ready to thrive […]

Sugati is going to be at Travel Technology Europe (TTE) 2020. In 2020, Sugati returns to the Travel Technology Europe (TTE). Sugati has experienced an amazing growth exposure in 2019. We are going to maintain that momentum and accelerate our growth into 2020 and beyond. We are raring to showcase much improved Sugati to the [...]

We are celebrating our 5th year at Travel Technology Europe (TTE)! Sugati is a native Salesforce Travel CRM designed for Tour Operators and Travel Agents. Our clients sell either bespoke holiday or group holidays. Once again, really proud to exhibit at TTE 2019 happening on the 20th and 21st of February at the Olympia London we are [...]

Top 10 Travel CRM Features Every System Should Have Hot on the heels of our last blog: Four Reasons Why Travel Businesses Need a Travel CRM we’re following up with the top 10 travel CRM system features travel agents and tour operators should look for. If you’re evaluating your current system, or investigating whether to [...]

What exactly is a CRM, and does your travel business need one? If you run a travel agency or tour operator group, do you need a CRM system? And should you be using a specialised travel CRM solution, or will any CRM software do? Here are four reasons you should consider updating the way you [...]

How Automation and Personalisation in your Technology is the Answer if you want to Compete with OTAs. By Claire Matheson For traditional travel agents and tour operators, providing travellers with premium, personalised service remains the best way to compete with OTA large scale enterprises. But in this battle, exceptional service alone is no longer enough. [...]

Salesforce listens and it is a win for all of us as clients, partners and the entire Salesforce ecosystem The reason why we love Salesforce is mainly their fantastic technology platform which empowers SMEs to harness the technologies that used to be readily available for global companies. For small to medium sized Tour Operators and [...]

Partnership at heart APAC has been a region that we have been monitoring to expand our presence into for some time. Whilst we now have an excellent array of clients in Asia, we have never worked closely with our partners in the region. That changed yesterday. We took the first stride towards the partnership much [...]

ATOL Certificate – how your travel software can help ATOL is a UK’s financial protection scheme that protects travellers while using a UK ATOL holder travel agency. That ATOL certificate is a guarantee for your clients to be protected. That ensures them that they will not lose money if the health of your travel business [...]