How Our Data-Driven Travel CRM Helps You Provide A Truly Bespoke Service
At Sugati we know that in a competitive luxury travel market, your success depends on offering your clients a truly personalised service.
Our Data-Driven Travel CRM software enables you to transform data into meaningful insights, so that you can provide unique, tailored experiences that your discerning clients expect and deserve.
Here’s how it works:
See Your Travellers’ Preferences at a glance
Firstly, our Travel CRM provides you with deep insights into your clients’ preferences: from their favourite destinations and the kinds of accommodation they prefer, to where they like to eat, and the kinds of trips and activities they’re interested in. Then, our unique software effortlessly crunches the data for you, in charts and graphs which clearly show your clients’ preferences in ways that are simple to understand and use. With these insights, you can create bespoke experiences that perfectly align with your travellers’ specific tastes, whether they’re individual holiday makers or travel agents.
Create Perfectly Customised Itineraries
With all this information at your fingertips, our intuitive CRM system enables you to create truly personalised itineraries. Harnessing all this information on your clients – from traveller demographics to types of holiday, and even their previous booking behaviour – you can now design itineraries which are perfectly suited to their desires and tastes…Giving your customers bespoke, meticulously designed experiences.
Boost Your Conversion Rate
The remarkable benefit of Sugati’s Travel CRM software is that you gain a comprehensive 360-degree view of both your customers and suppliers. This enables you to understand your clients in new ways: see which customers take more time to reach a decision, discover which are the best times to contact potential clients, and find out which of your agents are driving the most business. These data-driven insights not only optimise your operational efficiency but significantly boost conversion rates.
Find out how you can start running insightful reports on Sugati platform today.